Please choose your location and service carefully to avoid unnecessary delays.

Effective 09/03/2025, the Downtown and Molino offices offer service by appointment only. To make an appointment, click the “Join the Line” button below and make a future appointment.

If you join the line and do not receive a confirmation text message, please look in your “spam or blocked” messages and unblock the number which sent you a queuing confirmation.

When you join the line, you will be assisted in the order you joined. After joining the line, you will receive a text message with important instructions, the minimum document requirements, and a link to your personal status page. Be sure to refresh your status page regularly to receive up-to-date estimates.

We recommend arriving one hour before your estimated service time or 15 minutes before your scheduled appointment. While you don’t need to wait in the building, you must be present when called to avoid missing your turn.

Visit What Do I Bring? by clicking here to review the minimum requirements for your service type. Your specific requirements may vary based on the nature of your transaction.

The following transactions are available ONLINE, AT A DRIVE-THRU, OR BY MAIL :

  • Property Tax Payments
  • Order an Electronic Title for Print
  • Business Tax Receipts
  • Tag Renewals
  • Handicapped Parking Placards

For more information on these transactions, click here.


To Join the Line:

  1. Click the button below.
  2. Choose your service.
  3. Choose your office:

    Be sure to choose your office and service carefully. If you join the incorrect office, you will need to exit the line and rejoin at the correct office which may significantly delay your service.

    Brentwood – North Palafox (5045 N Palafox)
    Downtown – South Palafox     (213 Palafox Place) – Appointment Only
    Warrington – Barrancas Ave     (4051 Barrancas Ave, Suite A)
    Molino – Hwy 95A     (6440 Hwy 95-A North) –Appointment Only

  4. Receive confirmation text.
  5. Open your status page. Refresh frequently.
  6. Review document requirements.
  7. Check out our online options.
Join the Line / Make an Appointment

Lines open at 8 am daily. Downtown and Molino offer service by Appointment only.

Your physical presence at the office at opening will not secure your place in line. You must join the line by using the button above or using a QR code provided on our various marketing materials. Please carefully review the service description before choosing your service. Selecting the wrong service may significantly increase your total wait time.