About QLess

When you have better things to do…

Download our Qless app to better manage your time. Qless lets you select an office, check-in from anywhere and arrive just in time… reducing the amount of time you are in our office. Join the line now or schedule a future appointment. Qless, it’s the new way to conduct tax collector business. Click here to download the app.

If you need special accommodations under the Americans with Disabilities Act (ADA), please contact our office at ectc@escambiataxcollector.com or at (850) 438-6500 ext. 3252 before setting up your appointment.

1. Select an Office Location

(for more information on services provided at each office, please visit our Office Locations page).

Downtown Office

213 Palafox Place
Pensacola, FL 32502

Molino Office

(Specialized services available – Concealed Weapon License – Birth Certificates)
6440 Hwy. 95-A North, Suite A
Molino, Florida 32577

Marcus Pointe Office*

*Appointments are available on a limited basis, as the Marcus Pointe Office primarily offers walk-in service.
(Specialized services available – Birth Certificates – Driving Tests – CDL Fingerprinting)
6451 North “W” Street
Pensacola, Florida 32505

Warrington Office

(Specialized services available – Non-US citizens – Driving Tests – Concealed Weapon License – Medical Re-exams)
4051 Barrancas Avenue, Suite A
Pensacola, Florida 32507

2. Provide Your Information

Enter your cell phone number and select the reason for your visit, such as a Driver License or Title transaction.

3. Get in Line Virtually (does not schedule an appointment) or Schedule a Future Appointment

Virtual Line

You don’t have to be in our office to be in line. Get in line virtually from anywhere and we’ll send you text messages estimating the time at which you’ll be seen. We’ll also let you know when you’re next in line.

Future Appointment

Select the date and time of your visit. Your appointment will be seen on time, so be prompt. There’s no need to check in when you arrive. Just take a seat and we’ll call the last four digits of your cell phone.

Texting with QLess is easy!

  • Text “S” to find out how much time you have until you’re next in line;
  • Text “M” to add time to your wait time;
  • Text “L” to leave the line before you’re seen; or
  • Text “C” to cancel your appointment. You can reschedule when you’re ready!

Estimated Wait Times for Walk-Ins

Customers who get in line with QLess will be seen at or near their estimated time; appointments are given priority. We serve customers from 8:30 AM–4:30 PM. Lines may close early if we are at capacity. Appointments are required for driver license services. Estimated wait times may change between the time you access this information and visit an office. Actual wait times for title and driver license services are typically longer than other services.

Current Estimated Wait Times

Wait times are only estimates and can change quickly. Get in line or make a future appointment by clicking the corresponding icons.

LocationWaitGet in LineMake Appt.
Downtown Office15 min
Molino Office15 min
Marcus Pointe Office10 min
Warrington Office15 min