Manage your time your way with QLess! - Current Queue Protocols

Tax Collector office lobbies are open with limited access and services.
Please click here for current COVID-19 Protocols

We currently are taking appointments only for new concealed weapon applications and concealed weapon renewals. All other transactions are handled on a “walk-in” basis when you “Join the Line.” Please carefully choose your queue to avoid additional delays.

Please note: Our offices also have been impacted by COVID-19 and we are currently short-staffed at each office. Queues will close early when we are at capacity. Queues will appear when space is available. Please check back to see if the queues reopen or try another time.

Our phone center is also experiencing a large number of calls with limited staff. Please be patient.

Many questions can be answered on our website. Visit our A to Z section to search for your specific issue. 

When you join line you will be helped in the order in which you joined. Please carefully choose your queue to avoid additional delays.

Once you have “Joined the Line,” you will receive a text message with an approximate wait time. You do not have to wait at the office during this time. Updates will be provided as your turn approaches. Arrive just in time to check-in for entrance to the lobby. Once in the lobby, you may have an additional wait as agents are helping other customers. Once in the lobby, you will be called by name, not by text.

For current office status and a list of available transactions, click here.

Please select the office of your choice below.

The following transactions are available ONLINE, DRIVE-THRU OR BY MAIL ONLY :

  • Property Tax Payments
  • Business Tax Receipt
  • Tag Renewal
  • Hunting and Fishing License
  • Handicapped Parking Placards

For more information on these transactions, click here.

Click here for Downtown Office

213 Palafox Place
Pensacola, Florida 32502

Click here for Molino Office

6440 Hwy. 95-A North, Suite A
Molino, Florida 32577

Click here for Marcus Pointe Office

6451 North “W” Street
Pensacola, Florida 32505

Click here for Warrington Office

4051 Barrancas Avenue, Suite A
Pensacola, Florida 32507